Sometimes people ask how we are able to make our emergency lighting products so inexpensively available. We have warehouses throughout the United States where we are able to ship products from quickly. All the products are new, including the boxes, and batteries. In some instances the products are manufactured to order per specifications requested by you, the customer. When this occurs we quickly consult our production schedule and arrange for you to have the product in the most time-sensitive and cost-effective manner. We do not charge you rush handling fees for this service, though shipping fees are out of our control. We know that your business relies on us addressing your needs with accuracy and fulfillment of promise. To expedite ordering we accept all major credit cards, purchase orders for qualified customers, wire transfer, as well as, checks that can be sent overnight via our UPS account number. It is our desire to be your first choice provider of exit and emergency lighting. If there is something that we can do more effectively, we plead with you to let us know. We are constantly striving to improve. Though our QA department is regularly updating our Standard Operating Procedures and reviewing the website for accuracy, a fresh perspective is able to discover and provide new insights. We highly value your opinion and hope that you will feel comfortable enough to express your thoughts and allow us to address any concerns. You can reach us by email via sales at theexitstore.com, phone by calling 866.471.2849, faxing to 310-256-3289 or by utilizing our LiveHelp feature located on every web page. |